PRIVACY POLICY

At Global Toner Depot, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, creating an account, contacting us, or purchasing products from our online store.

This Privacy Policy explains how Global Toner Depot (“Global Toner Depot,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you access or use our website and related services.

1. Information We Collect

When you visit or make a purchase from Global Toner Depot, we may collect information including:

• Name and contact information
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Products viewed or purchased
• Device and browser information
• IP address
• Website activity and interaction data
• Customer service communications

Payment information may be processed securely by our authorized payment service providers. We do not necessarily directly store complete credit or debit card details.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Process payments and refunds
• Provide order confirmations and tracking information
• Communicate with customers regarding their orders
• Respond to customer service inquiries
• Detect and prevent fraud or unauthorized transactions
• Improve our website, products, and customer experience
• Maintain website security
• Comply with applicable legal and regulatory requirements
• Send marketing communications where permitted by law and based on your preferences

3. Order Fulfillment and Shipping

We work with fulfillment, logistics, shipping, and service partners to process and deliver customer orders efficiently.

When necessary to fulfill an order, relevant information such as your name, shipping address, telephone number, email address, and order details may be shared with fulfillment partners and shipping carriers.

We disclose only the information reasonably necessary for these providers to perform their services.

4. How We Share Personal Information

We may share personal information with trusted service providers that assist us with operating our business, including:

• Shopify and e-commerce technology providers
• Payment processors
• Fraud prevention providers
• Shipping and logistics providers
• Fulfillment partners
• Customer support providers
• Analytics and advertising services
• IT and website service providers
• Professional advisers where appropriate

We may also disclose information when required by law, legal process, regulatory request, or when reasonably necessary to protect our rights, customers, business, or services.

We do not sell personal information in the ordinary meaning of exchanging customer information directly for money.

5. Shopify

Our online store is powered by Shopify. Shopify may process personal information when customers interact with our store.

Shopify's handling of personal information is governed by its own applicable privacy terms and policies. Customers may review Shopify's privacy information directly through Shopify's official website.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate essential website functions, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising.

Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some features of our website.

Where required by applicable law, we provide appropriate choices regarding non-essential cookies.

7. Advertising and Analytics

We may use third-party advertising and analytics services to understand how visitors interact with Global Toner Depot and to measure or improve advertising campaigns.

Depending on your location and applicable law, you may have rights to opt out of certain targeted advertising, sharing, or data-processing activities.

8. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how personal information is processed
• Opt out of certain marketing communications
• Opt out of certain targeted advertising or data sharing where applicable
• Exercise other privacy rights provided under applicable law

Some requests may be subject to exceptions or verification requirements.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

11. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where required, eligible consumers may request access, correction, deletion, or additional information concerning their personal information and may have the ability to opt out of certain forms of targeted advertising, sale, or sharing of personal information.

We will process verified privacy requests in accordance with applicable law.

12. Children's Privacy

Global Toner Depot is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Global Toner Depot is not responsible for the privacy practices, security, or content of third-party websites. We encourage customers to review the privacy policies of any external services they use.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.

The latest version will be published on this page with an updated “Last Updated” date.

15. Contact Us

If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact:

Global Toner Depot
Customer Privacy & Support Team
Email: [dilaratavukcu1@gmail.com]

For privacy requests, please include sufficient information for us to identify and respond to your request. We may request additional information when reasonably necessary to verify your identity or authority to make the request.